Integrated with ChatGPT® and Gemini®, it converses with the customer via telephone, Whatsapp or javascript chat on your site, according to your directives and integrating with any external CRM to recover or save the clients data
Allows customers to choose by pressing a button on their phone or by replying to Whatsapp via a digit.
User queue management with Callback capability in case of too long wait. Manages the queue for any type of activity and provides detailed reports on waiting times and statistics.
Manages the numbers that should not be contacted by operators and those that should not be able to access certain services of your company.
Inclusive panel with everything needed to allow the operator to chat, answer a call, execute a task, chat internally with a colleague.
Supports any type of Trunk with SIP technology to be able to receive incoming and outgoing calls through any telephone exchange.
The prices shown are per session. Regardless of the duration of interaction, they will be applied once for each interaction with each of them.
* Come da tariffario Meta (Facebook), si applica il costo solo al primo messaggio di apertura conversazione. I successivi messaggi non hanno alcun costo.
The operators manage all the various tasks by assigning priorities or setting outcomes and always have the history of all customers at hand in order to offer them impeccable service.
They also have a local chat to keep updated
Designed to automate 100% of tasks that agents typically perform manually, such as call-backs and follow-ups.
It has most of the integration tools to keep your management system updated, send emails and more…
Gli operatori possono lavorare da remoto come se fossero esattamente in ufficio, con la stessa velocità.
Here are most of the companies that use the service to offer impeccable customer support with half the staff.
Save up to 50% of labor thanks to the adoption of artificial intelligence systems and the entire ecosystem designed specifically to meet the needs of companies.
Many companies and call centers have simplified the entire process of communicating with their customers thanks to integrated AI features and task automation.
